French 331 Business French (le français des affaires) 
Fall 2013 TR 12:45-2:05   FAC 254  (updated daily)
Nathan Love, Ph.D. (I.U.) 
Office: FAC 282 Office: 745-5909 E-mail:
Office hours: MWF 8:00 am-9:00 am; TR 9:30 am-10:30 am & by appointment

Web page:
Required book:
Business French: An Intermediate Course. Jean-Luc Penfornis.
ISBN: 0-618-61048-0 Wiley, 2006. = BusFren

also published as: franç : méthode de français professionnel et des affaires.

ISBN: 209-033171-2 CLE International ( 2002.

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F331 Business French is a course intended for those who have had some previous study of French, either three or more years in high school or F202. It concerns, especially, how to communicate in a business context. We are concerned with both communication within a company and without. The second emphasis of the course will be reinforcement of French language skills. Writing and speaking French are an integral part of upper division courses in the French program. Class will be conducted in French, therefore, almost exclusively. (See my statement on teaching French.) F331 counts toward fulfilling the French minor and major. Through coursework, experience abroad, and other cultural encounters, the Modern Languages Program cultivates communicative skills and cultural awareness that prepare students at Western Kentucky University to be more knowledgeable and sensitive citizens of the local, regional and global communities. The Department's purpose is to deliver high quality language instruction based on nationally recognized standards, and to contribute actively to cross disciplinary international initiatives on campus. Our programs are designed to graduate majors and minors whose language skills provide them with enhanced opportunities for careers at the regional, national, and international levels as well as preparation for advanced study in language, literature and culture.

  Learning outcomes follow in order of priority:
    1. Communication : Practice the various forms and conventions of business communication (oral and written) in French-speaking countries.
2. Aural comprehension : To develop a high degree of aural comprehension of discourse exchanged in everyday business and professional situations.
3. Professional Preparation : Gain confidence in communicating and in performing a variety of functions in French (internship, for example).
4. Language : Develop an awareness of and greater mastery of linguistic structures essential to the business setting.
5. Vocabulary & Reading : Read and discuss business texts in French.
6. Expansion of Intercultural Knowledge : Develop an awareness of cultural difference, as well as social and economic factors that affect business in the French-speaking countries.
7. Linguistic Preparation : Become prepared linguistically to take DELF tests and more advanced French.

        Course Grade -- sources & weights:
  • Project:
  • Quizzes, Assignments and Worksheets:
  • Class Participation:
  • Mid-term Exam/Assessment:
  • Final Exam/Assessment:

Books: Only Business French: An Intermediate Course is required; none of the others has been ordered, and may not, in any case, be readily available. Borrowings from the other business text books will be provided when appropriate, and will receive mention in the schedule or assignments below. The reference works will be useful to all advanced students of French, regardless of course work.

Participation and attendance: class attendance is mandatory, and participation is essential; speaking French at every opportunity will help a student with speaking and listening skills. Participation will assure progress toward communication skills. Students are to check Blackboard ( or my Web page ( and stay abreast of announcements, assignments and changes in the syllabus frequently. In the event that it is necessary to miss class, it is the responsibility of the student to find out what was covered and to learn the appropriate material. Upon returning to class students are expected to be fully prepared: ready to participate, to turn in assignments, and to take quizzes or exams as scheduled. If absent, one should contact me before the next class meeting – not to explain or excuse the absence, but in order to find out what was accomplished and, especially, what is to be prepared outside of class, unless you believe that you know with certainty what was missed and have no questions about it.

Auditing An auditor is one who enrolls and participates in a course without expecting to receive academic credit. The same registration procedure is followed and the same fees charged as for courses taken for credit. An audited course is not applicable to any degree or certificate program. Regular class attendance is expected of an auditor. Other course requirements, which may be obtained in writing from the instructor, will vary depending on the nature of the course. Students interested in auditing a course should secure permission from the instructor and discuss course requirements prior to enrolling. Failure to meet course requirements may result in the auditor being withdrawn from the course at the request of the instructor. A successful audit will be recorded on the transcript with the designation AU. (from: Academic Requirements and Regulations, Undergraduate Course Catalog)

Assignments (or homework) will be posted on the timeline part of the syllabus below by means of a link on the date by which the assignment is due. Thus to know what is to be prepared for the August 29 class meeting, click on the link on "29 août 13" below. (You will know when the assignment has been uploaded, as the date will appear in bold, and turn blue as a link upon passing the mouse over it.) There will be questions or assignments regularly posted on Blackboard or the Web page to be completed before the next class. Unless instructed otherwise, assignments are not printed out and handed in. All assignments may be quizzed, however.

Quizzes will be done in class, although most can be prepared for before class. There will at least one short quiz every class meeting. They will cover what has been assigned or recently presented. Quizzes over what is assigned will provide an indication whether the assignment has been completed and understood. Quizzes covering what has been recently presented during class will likewise provide an indication of your emerging skills, especially concerning grammar and composition. Some will be done as small group activities during class meetings. Among other things, they prepare a student for exams. As with Interactivités, quizzes are not busywork (none of us has time for that!); each one has a teaching or learning point behind it. Quizzes will be numerous; and may not be made up if missed. Since they will be numerous, you may well miss some or do poorly on others. Rather than drop a certain number of quizzes, your quiz average will be curved approximately ten percent to allow for the normal vicissitudes of life. If you arrive after the time class officially starts, you forfeit the right to take quizzes that have already begun!

Student Engagement Activity / Project : CV et lettre de motivation en ligne. All Student Engagement Activities, university wide, you can -- and really ought to -- record at the WKU SEAT page.

Exams/Assessments: Both exams are meant to gauge your progress toward the course goals with an efficient use of exam time. They test the language skills you are acquiring, and are not limited to simply covering language content: material, pages, exercises or tables that can be memorized on short order. There will be no make up exams. If you anticipate a problem with taking an exam when it is scheduled, or if you should miss an exam/assessment, contact me at your earliest opportunity! The day and time of the final exam are established by the Registrar. Whereas there may be changes on the syllabus below, the day and time of the final exam/assessment are absolute. Please do not make plans, therefore, at variance with our scheduled final exam.

Expectations, in summary, are as follows. Students are expected 1) to study, do assignments, and prepare for class, 2) to attend class, contribute and participate during class, 3) avail themselves of resources, and to seek help from instructor when appropriate, including during office hours or by appointment, 4) to demonstrate knowledge and language skills in progress against what is expected, 5) to work, for instance, on pronunciation, listening comprehension and recognition of spoken vocabulary, 6) to submit by deadlines work required, 7) to turn in for a grade the student’s own work and, of course, not to permit work to be used by another for his/her graded assignments. 8) to stay abreast of announcements, assignments and changes in the syllabus at least three times each week. 9) to keep cell phones turned off and silent during class; to keep cell phones and other electronic devices capable of communication/data retrieval out of sight during all graded activities. The instructor is expected 1) to be prepared for teaching each class session, 2) to offer clear examples and explanations, 3) to encourage participation from students, 4) provide opportunities for you to hear, speak, write and read French and to offer, specifically, as much oral practice in class as possible, 5) to meet with students during office hours and by appointment outside of class, 6) to be fair-minded at all times, 7) to respect students, and their beliefs and opinions, 8) to challenge students to meet the course goals as fully as possible. (Click on statement on teaching to read my thoughts on the entire subject.)

Study some French every day without exception and you will discover why language courses used to meet daily. The best way to learn, to meet course objectives and to maximize benefits derived from study of French is without a doubt to study some French every day. You will not be particularly successful if you learn the material for the moment only. What you learn for a given day or for a given exam you will need to retain throughout the semester and specifically for the final exam which is cumulative.

Resources available include the textbook, the interactivités, consultations and assistance during office hours. I can find more resources for anyone needing more than these, and would be pleased to do so. For additional resources for individuals, click here.

Academic dishonesty: “Students who commit any act of academic dishonesty may receive from the instructor a failing grade in that portion of the course in which the act is detected or a failing grade in the course without possibility of withdrawal” (from the current online student handbook). Acts of academic dishonesty include the use of a translating device to complete writing assignments and failing to turn cell phones and PDAs off before taking an exam. Student work may be checked using plagiarism detection software. See Western's statement on academic offenses in the current online student handbook for more information. See the same source for university policy on plagiarism ‑ "To represent written work taken from another source as one's own is plagiarism. Plagiarism is a serious offense. The academic work of a student must be his/her own. One must give any author credit for source material borrowed from him/her. To lift content directly from a source without giving credit is a flagrant act. To present a borrowed passage without reference to the source after having changed a few words is also plagiarism." The use of online translation aids is strictly prohibited. Students enrolled may not assist one another on graded exercises.

Students with disabilities who require accommodations (academic adjustments and/or auxiliary aids or services) for this course must contact the Office for Student Disability Services in DUC A-200 of the Student Success Center in Downing University Center. Please DO NOT request accommodations directly from the professor or instructor without a letter of accommodation from the Office for Student Disability Services.

Changes: Changes to all matters above may become necessary, especially regarding the syllabus and/or the due dates of graded work. The instructor reserves the right to make such changes as he/she deems necessary. It is the responsibility of the student to obtain the most recent iteration of the syllabus either as posted on the Blackboard site for this course or as made available in the classroom.

1 mardi 27 août 13 Introduction: communication dans des contextes de communication; LeFranComProf 1 : la communication dans les affaires [5,10,11,16] ; gestes et paroles ; objectifs de la communication ; verbes de la communication
2 jeudi 29 août 13 BusFren 1 : Prise de contact 1) Faire le tour de la table 2) Engager une conversation téléphonique : 1 & 2 ; A. Le point de grammaire; LeFranComProf 2: Le travail administratif [17,18, 20, ppt] ; communication téléphonique 3) Accueillir à l'aéroport 4) Accueillir dans l'entreprise A. Le point de grammaire [p. 18] ; B. Le bon choix [19]

3 mardi 03 sept 13 BusFren 1 : À la croisée des cultures [20] ; LeFranComProf 3: Le téléphone [31, 35] ; fiches supplémentaires ; English telephone equivalents ; LeFranComProf 3: Le téléphone [30, 31, 35] ;
BusFren 2 : Agenda 1) Prendre rendez-vous [22, 23 ] 2) Changer de rendez-vous [24, 25 ] ; A. Le point de grammaire ; Astérix [20] ; création d'entretiens au téléphone à partir de messages
4 jeudi 05 sept 13 DELF : compréhension écrite un petit mot et document logement ; compréhension audio à l'aéroport ; agenda de Fabienne LeGrand

5 mardi 10 sept 13 BusFren 2 : Agenda 3) Organiser son temps de travail [26, 27] 4) Communiquer son emploi du temps [28, 29] et aussi [146, 147] ; B. Le bon choix [31] ; À la croisée des cultures [32] ; un mél ; une lettre ; la lettre commerciale : format
6 jeudi 12 sept 13 DELF: compréhension écrite le roller , corrigé ; compréhension audio à la gare , corrigé ; cinq coups de fil ; la lettre commerciale : format, exercice ; corrigé

7 mardi 17 sept 13 BusFren 3 : Voyage 1) S'informer sur le lieu de destination [34, 35] 2) se déplacer en ville [36, 37] métro ppt , métro interactif ; A. Le point de grammaire [42] ; À la croisée des cultures [44] ; Europe ; BusFren 3 : Voyage 3) Trouver le bon chemin [38, 39] 4) Faire du tourisme [40, 41] ; compréhension, pp. 37&41 ; la lettre commerciale ; pour écrire une lettre , corrigé ; lettre commerciale : les éléments ;
8 jeudi 19 sept 13 DELF: compréhension écrite à l'hôtel ; compréhension audio à l'hôtel ; réservation d'hôtel pour notre Fall Break ; corrigé ; B. Le bon choix [43]

9 mardi 24 sept 13 BusFren 4 : Hôtel 1) Choisir un hôtel [45-47] 2) Réserver une chambre d'hôtel [48-49]; A. Le point de grammaire [54]; hôtel BBC ; hôtel compréhension auditive ; hôtels sur Internet: sites général, hôtel ; BusFren 4 : Hôtel 3) Séjourner à l'hôtel [50-51] 4) Adresser une réclamation [52-53]; B. Le bon choix [55]; À la croisée des cultures [56] ; à l'hôtel (vocabulaire); LeFranComProf 9: La communication avec les partenaires [102,103] ; LeFranComProf 7: Livraison, transport, assurance [80, 82] ; hotel-vocab
10 jeudi 26 sept 13 DELF: compréhension écrite (français des affaires) cartes de visite ; compréhension audio dialogues divers ; débat : la restauration rapide ; French in Action restaurant Tante Georgette et un couple ; À la croisée des cultures [44, 56] ; hôtel compréhension auditive

11 mardi 01 oct 13 BusFren 5 : Restauration 1) S'adapter aux traditions [58-59] 2) Passer commande [60-61] ; A. Le point de grammaire [66] ; commander en ligne ; dîner BBC ; le couvert à table ; réservation d'hôtel pour notre Spring Break plus note ; hôtel dialogue à compléter ; BusFren 5 : Restauration 3) Travailler dans la restauration [62-63] 4) Faire des critiques [64-65] ; B. Le bon choix [67] ; le couvert à table ; Une cliente à la Casserole ; grammaire : quantité et négation [132-33] ; étiquette ; Révision
   jeudi 03 oct 13 Pas de cours

12 mardi 08 oct 13 Premier examen - format
13 jeudi 10 oct 13 Projet ; la publicité française sur DVD ; BusFren 6 : Entreprises 1) Découvrir l'entreprise [70-71] ; 2) Comparer des performances [72-73]

14 mardi 15 oct 13 DELF: compréhension écrite (français des affaires) la formation - texte-image ; compréhension audio l'écologie ; la pub - résultats ; A. Le point de grammaire [78] ; secteurs ; quelques entreprises françaises
Last day to drop a course with a W and to change from credit to audit is October 16.
15 jeudi 17 oct 13 BusFren 6 : Entreprises 3) Réussir dans les affaires [74-75]; 4) Chercher des opportunités [76-77]; B. Le bon choix [79] ; Journal de la CCI de Brest ; BusFren 10 : Points de vue 1) Lutter contre le chômage [118-119]; 2) Faire face à la mondialisation [120-123] ; le chômage & graphique ; organisation ; Nice : offres d'emploi ; offres d'emploi (bonjourdefrance) - petites annonces ; quelques abréviations utiles

16 mardi 22 oct 13 DELF: compréhension écrite (français des affaires) Le tourisme et l'hébergement ; compréhension audio film : Bienvenue chez les Ch'tis ; quelques entreprises françaises (en 252) pour écrire entreprises (Blackboard)
17 jeudi 24 oct 13 BusFren 10 : Points de vue 3) Comparer des modèles éducatifs [122-123]; 4) Faire un tour de la presse [124-125]; le système éducatif en France (texte) et image ; de la maternelle au bacalauréat - ministère de l'éducation nationale ; À la croisée des cultures [128] + un lien ; BusFren 8 : Recherche d'emploi : A. Le point de grammaire [102]

18 mardi 29 oct 13 DELF: compréhension écrite le logement ; compréhension audio les CD ; BusFren 8 : Recherche d'emploi 1) Consulter les offres d'emploi (exemples) [94-95]; 2) Expliquer ses motivations [96-97] ; offres-site ; sigles ; A. Le point de grammaire [126]; B. Le bon choix [127] ; lancement du Projet
19 jeudi 31 oct 13 BusFren 8 : Recherche d'emploi 3) Rédiger un curriculum vitae [98-99]; 4) Passer un entretien d'embauche [100-101]; PourParlerAffaires 7: Étape 2 ; B. Le bon choix [103]; À la croisée des cultures [104] ; modèles de lettres avec CV ; CV1 et CV2 ; PourParlerAffaires 7: Étape 1 chercher un emploi ; LeFranComProf 5: Le courrier de l'entreprise [54, 58, 60, 61]; La candidature de Ben MacGregor ; rédiger un CV ; lettre de motivation et exercice ; lettre de candidature spontanée et prise de contact par téléphone

20 mardi 05 nov 13 TCF: Compréhension orale - Niveau A2 ; Structures de la langue - Niveau A2 ; Compréhension écrite - Niveau A2 ; D'où viennent ces épreuves TCF ? ; un CV modèle ; une lettre modèle ; projet et présentation YouTube
21 jeudi 07 nov 13 Conditions du travail : LeFranComProf 2 [25] & PourParlerAffaires 7: Étapes 3 & 4 [86, 87, 88, 89] ; BusFren 7 : Travail 1) Répartir les tâches [82-83]; 2) Aménager l'espace de travail [84-85]; A. Le point de grammaire [90]; LeFranComProf 2: Le travail administratif [25] ; À la croisée des cultures [80] ; Projet CV ; sites :, vidéo :CV et lettres, Bâtir un CV percutant, les sept exemples de CV et de lettres de motivation ;

22 mardi 12 nov 13 TCF: Compréhension orale - Niveau B1 ; Structures de la langue - Niveau B1 ; Compréhension écrite - Niveau B1
23 jeudi 14 nov 13 BusFren 7 : Travail 3) Résoudre les conflits du travail [86-87]; 4) Travailler à l'étranger [88-89]; À la croisée des cultures [92] ; lettre de motivation - conseils ; BusFren 7 : Travail 3) Résoudre les conflits du travail [86-87]; 4) Travailler à l'étranger [88-89]; À la croisée des cultures [92] ; Projet lettre de motivation

24 mardi 19 nov 13 TCF: Compréhension orale - Niveau B2 ; Structures de la langue - Niveau B2 ; Compréhension écrite - Niveau B2 ; B. Le bon choix [91]
25 jeudi 21 nov 13 BusFren 9 : Prise de parole 1) Pratiquer l'écoute active [106-107]; 2) Présenter des objections [108-109]; A. Le point de grammaire [114]; Grammaire supplémentaire ; LeFranComProf 4: La communication interne [41] ; la réunion [44, 45, 52] ; le compte rendu [47] ; comment s'expliquer en réunion ; quelle réunion? ; BusFren 9 : Prise de parole 3) Faire une présentation [110-111]; 4) Poser les bonnes questions [112-113]; B. Le bon choix [115] ; À la croisée des cultures [116] ; un mél récent (Culture) ; Final draft of CV due

26 mardi 26 nov 13 [LeFranComProf 44, 45, 47] ; conseils entretien d'embauche ; l'interculturel : atelier - informer une équipe d'Amérciains qui vont travailler en France ; entretien d'embauche - grammaire ; entretien d'embauche - texte ; matériel pour le bureau ; entretien d'embauche écoutez : 1, 2 ; entretien d'embauche-vidéo

27 nov - 29 nov
Thanksgiving Break

27 mardi 03 déc 13 TCF: quelques jeunes à la recherche d'un emploi ; Compréhension orale - Niveau C1 ; Structures de la langue - Niveau C1 ; Compréhension écrite - Niveau C1 ; entretien d'embauche [100-101; 166-167] ; entretien d'embauche - petit format ; faire le compte rendu
28 jeudi 05 déc 13 TCF: Compréhension orale - Niveau C2 ; Structures de la langue - Niveau C2 ; Compréhension écrite - Niveau C2 ; la réunion [44, 45, 52] ; BusFren 7 : grammaire supplémentaire ; Final draft of lettre de motivation due ; Révision
Roster freeze date December 6 (No late adds or withdrawals for extenuating circumstances will be processed after this date.)

10 déc 13 Deuxième examen - format (oral : entretien d'embauche) 10:30-12:30

Changes to the foregoing may be deemed necessary by the instructor. It is the responsibility of the student to obtain the most recent iteration of the syllabus either as posted on the instructor's web page or as made available in the classroom.
Estimated Course Grade | Participation | Quizzes & Assignments | Examen 1 | Examen 2 | Projet

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