French 331 Business French (le français des affaires) 
Fall 2018 MWF 1:50-2:45   FAC 254  (updated daily)
Instructor:
Nathan Love, Ph.D. (I.U.) 
Office: FAC 282 Office: 745-5909 E-mail: nathan.love@wku.edu
Office hours:  MWF 11:15 am-12:15 pm & by appointment

Web page: http://people.wku.edu/nathan.love
Required book:
Business French: An Intermediate Course. Jean-Luc Penfornis.
ISBN: 0-618-61048-0 Wiley, 2006. = BusFren

Sites recommandés : Voir la liste.
Livres recommandés : Voir la liste. 
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F331 Business French is a course intended for those who have had some previous study of French, either three or more years in high school or F202. It concerns, especially, how to communicate in a business context. We are concerned with both communication within a company and without. The second emphasis of the course will be reinforcement of French language skills. Writing and speaking French are an integral part of upper division courses in the French program. Class will be conducted in French, therefore, almost exclusively. F331 counts toward fulfilling the French minor and major.

Through coursework, experience abroad, and other cultural encounters, the Department of Modern Languages cultivates communicative skills and cultural awareness that prepares students at Western Kentucky University to be more knowledgeable and sensitive to citizens of the local, regional and global communities. The Department's purpose is to deliver high-quality language instruction based on nationally-recognized standards, and to contribute actively to cross-disciplinary international initiatives on campus. Our programs are designed to graduate majors and minors whose language skills provide them with enhanced opportunities for careers at the regional, national, and international levels and/or preparation for advanced study in language, literature, and culture. Writing and speaking French are an integral part of upper division courses in the French program. (See my statement on teaching French.)


  Learning outcomes follow in order of priority:
    1. Communication : Practice the various forms and conventions of business communication (oral and written) in French-speaking countries.
2. Aural comprehension : To develop a high degree of aural comprehension of discourse exchanged in everyday business and professional situations.
3. Professional Preparation : Gain confidence in communicating and in performing a variety of functions in French (internship, for example).
4. Language : Develop an awareness of and greater mastery of linguistic structures essential to the business setting.
5. Vocabulary & Reading : Read and discuss business texts in French.
6. Expansion of Intercultural Knowledge : Develop an awareness of cultural difference, as well as social and economic factors that affect business in the French-speaking countries.
7. Linguistic Preparation : Become prepared linguistically to take DELF tests and more advanced French.


        Course Grade -- sources & weights:
 
  • Project:
  • Quizzes, Assignments and Worksheets:
  • Class Participation:
  • Mid-term Assessment:
  • Final Assessment:
20%
20%
10%
25%
25%

Books: Only Business French: An Intermediate Course is required. Borrowings from the other business text books will be provided when appropriate, and will receive mention in the schedule or assignments below. The reference works will be useful to all advanced students of French, regardless of course work.


Participation and attendance: class attendance is mandatory, and participation is essential; speaking French at every opportunity will help a student with speaking and listening skills. Participation will assure progress toward communication skills. Arriving late distracts and detracts from class, in addition to being disrespectful; no credit for participation for tardy arrivals. Students are to check frequently Blackboard or my Web page (http://people.wku.edu/nathan.love/331Business/f331fall2018.htm) and stay abreast of announcements, assignments and changes in the syllabus. In the event that it is necessary to miss class, it is the responsibility of the student to find out what was covered and to learn the appropriate material. Upon returning to class students are expected to be fully prepared: ready to participate, to turn in assignments, and to take quizzes or exams as scheduled. If absent, one should contact me before the next class meeting – not to explain or excuse the absence, but in order to find out what was accomplished and, especially, what is to be prepared outside of class, unless you believe that you know with certainty what was missed and have no questions about it. To bolster participation you may elect to present to the class an exposé in addition to the two exposés that are obligatory.


Auditing An auditor enrolls and participates in a course without expecting to receive academic credit. The same registration procedure is followed, and the same fees are charged as for courses taken for credit. An audited course is not applicable to any degree or certificate program. Regular class attendance is expected of an auditor. Other course requirements, which may be obtained in writing from the instructor, will vary depending on the nature of the course. Students interested in auditing a course should secure permission from the instructor and discuss course requirements prior to enrolling. Failure to meet course requirements may result in the auditor being withdrawn from the course at the request of the instructor. A successful audit will be recorded on the transcript with the designation AU. Any change from audit to credit must be done by the last day to add a class. Changes from credit to audit must be done by the last day to drop a class with a grade of “W.” Refunds for withdrawals from audited courses will be prorated on the same basis as refunds for withdrawals from courses taken for credit (from: Academic Information, Undergraduate Course Catalog). Auditing a class means that you will be required to show up to class, participate, and complete all assignments, but you will not receive credit for the class. You can sign up to audit a class without special permission prior to the first day of the term. After that time, the instructor must grant permission for you to audit a class by signing the course audit form. You should obtain this form in the Office of the Registrar, complete the form, obtain the instructor's signature, and return the form to the Office of the Registrar prior to the deadline for changing from credit to audit, printed in the Academic Calendar in the Registration Guide (from: Advising FAQ's).


Assignments (or homework) will be posted on the timeline part of the syllabus below by means of a link on the date by which the assignment is due. Thus to know what is to be prepared for the August 29 class meeting, click on the link on "29 août 18" below. (You will know when the assignment has been uploaded, as the date will appear in bold, and turn blue as a link upon passing the mouse over it.) There will be questions or assignments regularly posted on Blackboard or the Web page to be completed before the next class. Unless instructed otherwise, assignments are not printed out and handed in. All assignments may be quizzed, however.


Quizzes will be done in class, although most can be prepared for before class. There will at least one short quiz every class meeting. They will cover what has been assigned or recently presented. Quizzes over what is assigned will provide an indication whether the assignment has been completed and understood. Quizzes covering what has been recently presented during class will likewise provide an indication of your emerging skills, especially concerning grammar and composition. Some will be done as small group activities during class meetings. Among other things, they prepare a student for exams. As with Interactivités, quizzes are not busywork (none of us has time for that!); each one has a teaching or learning point behind it. Quizzes will be numerous; and may not be made up if missed. Since they will be numerous, you may well miss some or do poorly on others. Rather than drop a certain number of quizzes, your quiz average will be curved approximately ten percent to allow for the normal vicissitudes of life. If you arrive after the time class officially starts, you forfeit the right to take quizzes that have already begun!


Student Engagement Activity / Project : CV et lettre de motivation en ligne. All Student Engagement Activities, university wide, you can -- and really ought to -- record at the WKU SEAT page.


Exams/Assessments: Both exams are meant to gauge your progress toward the course goals with an efficient use of exam time. They test the language skills you are acquiring, and are not limited to simply covering language content: material, pages, exercises or tables that can be memorized on short order. There will be no make up exams. If you anticipate a problem with taking an exam when it is scheduled, or if you should miss an exam/assessment, contact me at your earliest opportunity! The day and time of the final exam are established by the Registrar. Whereas there may be changes on the syllabus below, the day and time of the final exam/assessment are absolute. Please do not make plans, therefore, at variance with our scheduled final exam.


Expectations, in summary, are as follows. Students are expected 1) to study, do assignments, and prepare for class, 2) to attend class, contribute and participate during class, 3) avail themselves of resources, and to seek help from instructor when appropriate, including during office hours or by appointment, 4) to demonstrate knowledge and language skills in progress against what is expected, 5) to work, for instance, on pronunciation, listening comprehension and recognition of spoken vocabulary, 6) to submit by deadlines work required, 7) to turn in for a grade the student’s own work and, of course, not to permit work to be used by another for his/her graded assignments. 8) to stay abreast of announcements, assignments and changes in the syllabus at least three times each week. 9) to keep cell phones turned off and silent during class; to keep cell phones and other electronic devices capable of communication/data retrieval out of sight during all graded activities. The instructor is expected 1) to be prepared for teaching each class session, 2) to offer clear examples and explanations, 3) to encourage participation from students, 4) provide opportunities for you to hear, speak, write and read French and to offer, specifically, as much oral practice in class as possible, 5) to meet with students during office hours and by appointment outside of class, 6) to be fair-minded at all times, 7) to respect students, and their beliefs and opinions, 8) to challenge students to meet the course goals as fully as possible. (Click on statement on teaching to read my thoughts on the entire subject.)


Study some French every day without exception and you will discover why language courses used to meet daily. The best way to learn, to meet course objectives and to maximize benefits derived from study of French is without a doubt to study some French every day. You will not be particularly successful if you learn the material for the moment only. What you learn for a given day or for a given exam you will need to retain throughout the semester and specifically for the final exam which is cumulative.


Resources available include the textbook, the interactivités, consultations and assistance during office hours. I can find more resources for anyone needing more than these, and would be pleased to do so. 


Academic dishonesty: “Students who commit any act of academic dishonesty may receive from the instructor a failing grade in that portion of the course in which the act is detected or a failing grade in the course without possibility of withdrawal” (from the current online student handbook). Acts of academic dishonesty include the use of a translating device to complete writing assignments and failing to turn cell phones and PDAs off before taking an exam. Student work may be checked using plagiarism detection software. See Western's statement on academic offenses in the current online student handbook for more information. See the same source for university policy on plagiarism ‑ "To represent written work taken from another source as one's own is plagiarism. Plagiarism is a serious offense. The academic work of a student must be his/her own. One must give any author credit for source material borrowed from him/her. To lift content directly from a source without giving credit is a flagrant act. To present a borrowed passage without reference to the source after having changed a few words is also plagiarism." Cheating: "No student shall receive or give assistance not authorized by the instructor in taking an examination or in the preparation of an essay, laboratory report, problem assignment or other project which is submitted for purposes of grade determination." The use of online translation aids is strictly prohibited. Students enrolled may not assist one another on graded exercises.


Accessibility for students with disabilities: In compliance with University policy, students with disabilities who require academic and/or auxiliary accommodations for this course must contact the Student Accessibility Resource Center located in Downing Student Union, 1074. University Center, A200. SARC can be reached by phone number at 270-745-5004 [270-745-3030 TTY] or via email at sarc.connect@wku.edu. Please do not request accommodations directly from the professor or instructor without a Faculty Notification Letter (FNL) from The Student Accessibility Resource Center. Please do not request accommodations directly from the professor or instructor without a Faculty Notification Letter (FNL) from The Student Accessibility Resource Center. After obtaining appropriate documentation, students should make an appointment with instructor to discuss the accommodations confidentially.


WKU’s Title IX Sexual Misconduct/Assault Policiy: Western Kentucky University (WKU) is committed to supporting faculty, staff and students by upholding WKU’s Title IX Sexual Misconduct/Assault Policy (#0.2070) at: https://wku.edu/eoo/documents/titleix/wkutitleixpolicyandgrievanceprocedure.pdf 
and Discrimination and Harassment Policy (#0.2040)  at:
https://wku.edu/policies/hr_policies/2040_discrimination_harassment_policy.pdf. Under these policies, discrimination, harassment and/or sexual misconduct based on sex/gender are prohibited. If you experience an incident of sex/gender-based discrimination, harassment and/or sexual misconduct, you are encouraged to report it to the Title IX Coordinator, Andrea Anderson, 270-745-5398 or Title IX Investigators Michael Crowe, 270-745-5429 or Joshua Hayes, 270-745-5121. Please note that while you may report an incident of sex/gender based discrimination, harassment and/or sexual misconduct to a faculty member, WKU faculty are “Responsible Employees” of the University and MUST report what you share to WKU’s Title IX Coordinator or Title IX Investigator. If you would like to speak with someone who may be able to afford you confidentiality, you may contact WKU’s Counseling and Testing Center at 270-745-3159.


Changes: Changes to all matters above may become necessary, especially regarding the syllabus and/or the due dates of graded work. The instructor reserves the right to make such changes as he/she deems necessary. It is the responsibility of the student to obtain the most recent iteration of the syllabus either as posted on the Blackboard site for this course or as made available in the classroom.


1 lundi 27 août 18 Introduction: communication dans des contextes de communication; LeFranComProf 1 : la communication dans les affaires [5,10,11,16] ; gestes et paroles ; objectifs de la communication ; verbes de la communication
2 mercredi 29 août 18 BusFren 1 : Prise de contact 1) Faire le tour de la table 2) Engager une conversation téléphonique : 1 & 2 ; LeFranComProf 2: Le travail administratif [17, 18, 20, ppt] ; communication téléphonique 3) Accueillir à l'aéroport 4) Accueillir dans l'entreprise A. Le point de grammaire [p. 18] ; B. Le bon choix [19]
3 vendredi 31 août 18 BusFren 1 : À la croisée des cultures [20] ; LeFranComProf 3: Le téléphone [31, 35] ; fiches supplémentaires ; English telephone equivalents ; LeFranComProf 3: Le téléphone [30, 31, 35] ;

   lundi 03 sept 18 Pas de cours
4 mercredi 05 sept 18 BusFren 2 : Agenda 1) Prendre rendez-vous [22, 23 ] 2) Changer de rendez-vous [24, 25 ] ; A. Le point de grammaire ; Astérix [20]
5 vendredi 07 sept 18 DELF : compréhension écrite un petit mot et document logement ; compréhension audio à l'aéroport ; agenda de Fabienne LeGrand

6 lundi 10 sept 18 BusFren 2 : Agenda 3) Organiser son temps de travail [26, 27] 4) Communiquer son emploi du temps [28, 29] et aussi [146, 147] ; B. Le bon choix [31] ; À la croisée des cultures [32] ; un mél ; une lettre
7 mercredi 12 sept 18 DELF: compréhension écrite le roller, corrigé ; compréhension audio à la gare, corrigé ; cinq coups de fil ;
8 vendredi 14 sept 18 la lettre commerciale : format, exercice ; corrigé

9 lundi 17 sept 18 BusFren 3 : Voyage 1) S'informer sur le lieu de destination [34, 35] 2) se déplacer en ville [36, 37] métro ppt , métro interactif ; A. Le point de grammaire [42] ; À la croisée des cultures [44] ; Europe ;
10 mercredi 19 sept 18 BusFren 3 : Voyage 3) Trouver le bon chemin [38, 39] 4) Faire du tourisme [40, 41] ; compréhension, pp. 37&41 ; pour écrire une lettre , corrigé ; lettre commerciale : les éléments ;
11 vendredi 21 sept 18 DELF: compréhension écrite à l'hôtel ; compréhension audio à l'hôtel ; B. Le bon choix [43]

12 lundi 24 sept 18 BusFren 4 : Hôtel 1) Choisir un hôtel [45-47] 2) Réserver une chambre d'hôtel [48-49]; A. Le point de grammaire [54]; hôtel BBC ; hôtel compréhension auditive ; hôtels sur Internet: sites général, hôtel ; BusFren 4 : Hôtel 3) Séjourner à l'hôtel [50-51] 4) Adresser une réclamation [52-53] ; À la croisée des cultures [56]
13 mercredi 26 sept 18 DELF: compréhension écrite (français des affaires) cartes de visite ; compréhension audio dialogues divers ; débat : la restauration rapide ; French in Action restaurant Tante Georgette et un couple ; À la croisée des cultures [44, 56] ;
14 vendredi 28 sept 18 BusFren 4 : Hôtel 3) Séjourner à l'hôtel [50-51] 4) Adresser une réclamation [52-53] ; à l'hôtel (vocabulaire) ; LeFranComProf 9: La communication avec les partenaires [102, 103] ; LeFranComProf 7: Livraison, transport, assurance [80, 82] ; hotel-vocab ;

15 lundi 01 oct 18 BusFren 5 : Restauration 1) S'adapter aux traditions [58-59] 2) Passer commande [60-61] ; dîner BBC ; le couvert à table ; BusFren 5 : Restauration 3) Travailler dans la restauration [62-63] 4
16 mercredi 03 oct 18 BusFren 5 : Restauration ; A. Le point de grammaire [66] ; commander en ligne ; hôtel dialogue à compléter ; BusFren 5 : Restauration 3) Travailler dans la restauration [62-63] 4) Faire des critiques [64-65] ;
17 vendredi 05 oct 18 B. Le bon choix [67] ; Une cliente à la Casserole ; grammaire : quantité et négation [132-33] ; étiquette

18 lundi 08 oct 18 Révision
19 mercredi 10 oct 18 Premier examen - format

    vendredi 12 oct 18 Fall Break

20 lundi 15 oct 18 DELF: compréhension écrite (français des affaires) la formation - texte-image ; compréhension audio l'écologie ;
21 mercredi 17 oct 18 BusFren 6 : Entreprises 1) Découvrir l'entreprise [70-71] ; 2) Comparer des performances [72-73] ; A. Le point de grammaire [78] ; secteurs ; quelques entreprises françaises ; Projet
22 vendredi 19 oct 18 BusFren 6 : Entreprises 3) Réussir dans les affaires [74-75] ; B. Le bon choix [79] Nice : offres d'emploi ; last day to drop with a  "W", to change from credit to audit

23 lundi 22 oct 18 DELF: compréhension écrite (français des affaires) Le tourisme et l'hébergement ; compréhension audio film : Bienvenue chez les Ch'tis ; Le travail de mes rêves (bonjour de France) ; BusFren 10 : Points de vue 1) Lutter contre le chômage [118-119] ; 2) Faire face à la mondialisation [120-123] ; 4) Chercher des opportunités [76-77] ; le chômage & graphique ; Potiron ou Pumkin [80] ; Mid-Term Evaluation
24 mercredi 24 oct 18 BusFren 10 : Points de vue ; quelques abréviations utiles ; 3) Comparer des modèles éducatifs [122-123] ; 4) Faire un tour de la presse [124-125] ; le système éducatif en France (texte) et image ; de la maternelle au bacalauréat - ministère de l'éducation nationale ;
25 vendredi 26 oct 18 À la croisée des cultures [128] ; BusFren 8 : Recherche d'emploi : A. Le point de grammaire [102] ; B. Le bon choix [103]

26 lundi 29 oct 18 DELF: Questions - devoirs? ; compréhension écrite le logement ; BusFren 8 : Recherche d'emploi 1) Consulter les offres d'emploi (exemples) [94-95] ; 2) Expliquer ses motivations [96-97] ; offres-site ; A. Le point de grammaire [126] ; B. Le bon choix [127] ; lancement du Projet
27 mercredi 31 oct 18 BusFren 8 : Recherche d'emploi 3) Rédiger un curriculum vitae [98-99]; 4) Passer un entretien d'embauche [100-101]; PourParlerAffaires 7: Étape 2 ; B. Le bon choix [103]; À la croisée des cultures [104] ; Projet nom et prénom ; CV1 et CV2 ; compréhension audio les CD ;
28 vendredi 02 nov 18 PourParlerAffaires 7: Étape 1 chercher un emploi ; LeFranComProf 5: Le courrier de l'entreprise [54, 58, 60, 61]; La candidature de Ben MacGregor ; rédiger un CV ; prendre rendez-vous ; sigles

29 lundi 05 nov 18 TCF: Compréhension orale - Niveau A2 ; Structures de la langue - Niveau A2 ; Compréhension écrite - Niveau A2 ; D'où viennent ces épreuves TCF; un CV modèle ; une lettre modèle ; projet ; offres d'emploi
30 mercredi 07 nov 18 Conditions du travail : LeFranComProf 2 & PourParlerAffaires 7: Étapes 3 & 4 [86, 87, 88, 89] ; BusFren 7 : Travail 1) Répartir les tâches [82-83]; 2) Aménager l'espace de travail [84-85]; A. Le point de grammaire [90] ; B. Le bon choix original ;
31 vendredi 09 nov 18 LeFranComProf 2: Le travail administratif [25] ; À la croisée des cultures [80] ; sites : http://www.letudiant.fr/, vidéo :CV et lettres, Bâtir un CV percutant, les sept exemples de CV et de lettres de motivation ; Projet offre d'emploi

32 lundi 12 nov 18 TCF: Compréhension orale - Niveau B1 ; Structures de la langue - Niveau B1 ; Compréhension écrite - Niveau B1 ; Projet: CV (première ébauche)
33 mercredi 14 nov 18 BusFren 7 : Travail 3) Résoudre les conflits du travail [86-87] ; 4) Travailler à l'étranger [88-89] ; À la croisée des cultures [92] ; lettre de motivation - conseils ;
34 vendredi 16 nov 18 BusFren 7 : Travail 3) Résoudre les conflits du travail [86-87] ; 4) Travailler à l'étranger [88-89] ; À la croisée des cultures [92] ; Projet: lettre de motivation (première ébauche)

35 lundi 19 nov 18 TCF: Compréhension orale - Niveau B2 ; Structures de la langue - Niveau B2 ; Compréhension écrite - Niveau B2 ; B. Le bon choix [91] ; À la croisée des cultures [92] ; Projet: lettre de motivation et CV (ébauche presque définitive) ; student survey link

       du 21 au 23 novembre Thanksgiving

36 lundi 26 nov 18 BusFren 9 : Prise de parole 1) Pratiquer l'écoute active [106-107]; 2) Présenter des objections [108-109] ; A. Le point de grammaire [114] ; Grammaire supplémentaire ; LeFranComProf 4: La communication interne [41] ; la réunion [44, 45, 52] ; le compte rendu [47] ; comment s'expliquer en réunion ; quelle réunion?
37 mercredi 28 nov 18 ; BusFren 9 : Prise de parole 3) Faire une présentation [110-111]; 4) Poser les bonnes questions [112-113] ; B. Le bon choix [115] ; À la croisée des cultures [116] ; un mél récent (Culture) ;
38 vendredi 30 nov 18 [LeFranComProf 44, 45, 47] ; l'interculturel : atelier - informer une équipe d'Américains qui vont travailler en France ;

39 lundi 03 déc 18 entretien d'embauche - grammaire ; entretien d'embauche - texte ; matériel pour le bureau ; entretien d'embauche écoutez : 1, 2 ; entretien d'embauche-vidéo
40 mercredi 05 déc 18 BusFren 8 : Recherche d'emploi ; entretien d'embauche [100-101; 166-167] ; entretien d'embauche - petit format ; faire le compte rendu ; CV animé en ligne
41 vendredi 07 déc 18 TCF: Compréhension orale - Niveau C2 ; Structures de la langue - Niveau C2 ; Compréhension écrite - Niveau C2 ; la réunion [44, 45, 52] ; BusFren 7 : grammaire supplémentaire ; Version définitive de la lettre de motivation et du CV le vendredi 7 décembre ; Révision ; Roster freeze date (no late adds or withdrawals for extenuating circumstances will be processed after this date.)

vendredi
14 déc 18 Deuxième examen - format (oral : entretien d'embauche) 10:30-12:30

Changes to the foregoing may be deemed necessary by the instructor. It is the responsibility of the student to obtain the most recent iteration of the syllabus either as posted on the instructor's web page or as made available in the classroom.
Estimated Course Grade | Quizzes & Assignments | Examen 1 | Examen 2 | Projet

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